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Quality Score

Quality Score is a keyword-level diagnostic rating from 1 to 10 in Search campaigns. It compares advertising quality with that of other advertisers.

Quality Score diagnostic components

  1. Expected CTR
  2. Ad relevance
  3. Landing page experience
A keyword diagnostic, not a business objective or Ad Rank itself.

Why it matters

It helps identify areas to improve in expected CTR, ad relevance and landing page experience. The score itself is not a business objective.

How it works

Google shows the score and its components for eligible keywords. Examine components separately and check the connection between the query, ad text and landing page. Quality Score is not a direct input in the advertising auction.

Example

Example: a score of 6/10 with below-average landing page experience points to a page worth investigating. It does not promise a particular position or price.

Common mistakes

Do not optimise only for a maximum score. Do not equate it with Ad Rank or assume that a score of 10 guarantees profitable advertising.

How can you check this in practice?

Inspect the three Search-keyword components: expected CTR, ad relevance and landing-page experience. A below-average status points to a specific area to investigate. Do not combine all keyword scores into an invented business KPI.

Distinctions and limitations

Quality Score is a 1–10 diagnostic, not a direct auction input or profit objective. Ad Rank assesses a particular auction. A better score without useful conversions does not establish business improvement.

What do the components mean?

Expected CTR estimates click likelihood; ad relevance ad alignment; landing-page experience destination usefulness. Diagnostics point to different actions: new messaging cannot repair a broken form.

Diagnostic example

A keyword about product delivery leads to a generic homepage without delivery information. Inspect query, ad and page alignment. The change should improve the visitor's actual answer rather than merely pursue a score of 10.

Official sources

Editorial responsibility: Biser Bozhinov · PPC Specialist

Updated: 05/11/2026

For a correction or question: office@z-consult.bg